IT-Support Wien

IT-Support Wien:
Remote & On-Site Lösungen

Remote & On-Site in Vienna. Error analysis, installation, optimization, migration - everything from a single source. Transparent, competent, reliable. Besides IT support we also offer professional web development.

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Fast Solutions
Remote & On-Site

My IT Support Services

From error analysis to migration – technically competent and clearly explained.

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Error Analysis & Diagnosis

Systematic troubleshooting, logging analysis, performance checks. I find the cause, not just the symptom.

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Software Installation & Configuration

Business software, server setup, tool integration. Technically cleanly installed, not just clicked through.

System Optimization

Analyze slow systems, identify bottlenecks, improve performance. Measurably faster.

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Migration & Data Transfer

Server relocation, cloud migration, system switch. Structuredly planned, no data loss.

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Network Support

Network setup, firewall configuration, VPN setup. Secure and stable.

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Security Check & Hardening

Vulnerability analysis, security updates, system hardening. Preventive, not reactive.

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Windows Server & Active Directory

Server administration, AD management, group policies. Enterprise setup, professionally implemented.

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Remote & On-Site in Wien

I solve most problems remotely. If necessary, I can also come on-site in Vienna.

Why companies in Vienna rely on me

🚀 Fast Response Time

Remote support within a few hours. On-site appointments in Vienna flexibly plannable.

💬 Clear Communication

No IT mumbo jumbo. I explain technical problems so that you understand what happened and how it was solved.

🎯 Solution-oriented instead of symptom treatment

I don't just fix the acute error, but look at why it occurred.

📋 Transparent Documentation

You receive a summary of the work performed. No black box.

Transparent Pricing Structure

Remote Support
€25 / hour

Fehleranalyse, System Optimization, Software-Installation – alles remote.

On-Site in Vienna
€25 / hour

Network setup, hardware installation, more complex problems on site.

💡 Note: More complex projects (e.g. migrations) are calculated by effort. In the initial consultation, we discuss the scope and I give you a transparent cost estimate.

Häufige Fragen

How fast can you help me?

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Remote Support in der Regel innerhalb von 2-4 Stunden (Werktags). Vor-Ort-Termine in Wien nach Vereinbarung, meist innerhalb von 24-48 Stunden.

Which systems do you support?

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Windows (Client & Server), Linux (Ubuntu, Debian, CentOS), macOS. Virtualization (VMware, Hyper-V), Cloud systems (Azure, AWS), network hardware.

Do you also offer maintenance contracts?

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Yes. Monthly maintenance, proactive system checks, prioritized support. In the initial consultation, we will discuss which model fits you.

Wie läuft der Remote Support ab?

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You send me an inquiry, I reply with an appointment. Via TeamViewer, AnyDesk or RDP I connect to your system (with your consent) and fix the problem. Afterwards you will receive a summary of the work carried out.

IT Problem? Let's talk.

In the free initial consultation we will analyze your problem and I will show you how I can solve it. Transparent, competent, without detours.

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